Microsoft Exchange

Senior Project Manager & Technical Writer

Implement Consulting: Sept. 2005 – April 2007

Service Providers

• Partnered with product managers, program managers, marketing, and site managers to source and publish customer-facing web content.
• Created scalable web publishing model using SharePoint – online submission, internal info portals, editorial calendar, etc.

Hosted Exchange, Microsoft Mobile Services

• Technical writer and project manager for customer-facing field readiness architectural design session for Microsoft Windows-based Hosting, Windows-based Hosting for Applications.
• Designed web site, wrote headlines and product description copy. Built personas SharePoint site.
• Wrote, edited, and globalized mobile user interface and error messages for Microsoft Mobile Media.
• Windows-based Hosting 4.0 and Windows-based Hosting for Applications 1.0: Converted technical documents for online release from Microsoft Word into XML using XMetal.