Technical Writing
Web Content
User Assistance
- Microsoft Online Services (Office 365 pilot)
- Online Help content
- Blog posts
- SharePoint Wiki training
- Microsoft TechNet
- Knowledge Base (KB)
- Tips & Tricks
- Help & How To
- Known Issues
- Workarounds
- Code samples
- Error messages
User Interface
- Microsoft Online Services (Office 365 pilot)
- Admin Center Help module
- User Help portal
- Team SharePoint sites
- Microsoft Mobile v1.1
- UI strings
- Error messages
- How Men Think: The Insider’s Guide
- Application UI
- User Help
- Speechwell
- Application UI
- User Help
Blogs/Forums
Technical Sales Training
- Microsoft Hosted Exchange Architectural Design Sessions (ADS)
- Battlecards
- Benefits
- Online training content and presentations
Presentations
- Microsoft Hosted Exchange Architectural Design Sessions (ADS)
- Microsoft Online Services (Office 365 pilot)
Localization/Globalization
- Microsoft Online Services (Office 365 pilot)
- Localization best practices documentation
- Content review
- Code review
- Microsoft Office 2000
- Localization best practices documentation
- Localizability training documentation (writing for localization)
- Localization kits
- Vendor improvement plans
- Team intranet management and copy
- Microsoft Project 2003
- Pseudo-localization process documentation
- Globalization process documentation
- Localization kit
- Team intranet management and copy
- Microsoft.com
- Localization best practices documentation
- Localization kits
- Vendor improvement plans
- Service Level Agreements (SLA)
- Microsoft.com Product Catalog
- Localization best practices documentation
- Localization kits
- Vendor improvement plans
- Service Level Agreements (SLA)
- Microsoft Y2K site
- Localization best practices documentation
- Localization kits
- Vendor improvement plans
- Service Level Agreements (SLA)
Specifications
- Microsoft Online Services (Office 365 pilot)
- Help Modules for Admin Center and Customer Portal
- Customer Help & Support System
- Microsoft Office 2000
- Localization pipeline database for customer Help content
- Wordcount automation tool
- Microsoft MVP Program
- Program improvement plans
- Product legal information, customer agreements
- Speechwell
- Functional User Interface (end-user)
- Localization
- Real Networks
- Front-end web localization
- E-commerce globalization
- How Men Think: The Insider’s Guide
- Functional User Interface (end-user)
- Quizzes: User Experience, Design
- Polls: User Experience, Design
- Newsletters: User Experience, Design
Scientific
Marketing & Communications
Web Content
- Microsoft Hosted Exchange
- Sales copy
- Product benefits
- Microsoft MVP
- Home page
- Benefits copy
- Program introduction
- Program pages
- Forsaken
- Web content
- Social Media posts
- Community response and engagement
- The Square
- Web content
- Social Media posts
- Community response and engagement
Storytelling
Social Media
Headlines, posts copy, images, videos, and community engagement
- Forsaken
- The Square
- Meet the Patels
- API Healthcare (now GE Healthcare)
- Our Waking World
- How Men Think: The Insider’s Guide
Newsletters
- The Square
- Meet the Patels
- Project Peace on Earth
- Salt Hotel & Pub
- How Men Think: The Insider’s Guide
- The Sou’wester
Presentations
- Microsoft Hosted Exchange Architectural Design Sessions (ADS)
- Microsoft Online Services (Office 365) Customer Help Workflow
Ads/Campaigns
- Forsaken
- The Square
- Oscar Campaign
- Variety magazine print ad copy
- Social media copy
- Posts
- Banner images
- Newsletter copy
- Crowdfunding Campaign
- Social media copy
- Newsletter copy & design
- Oscar Campaign
- Meet the Patels
- Crowdfunding
- Social Media
Press Releases
The Square: press release to announce crowdfunding success
Calls-to-Action
- The Square
- Crowdfunding
- Oscar Campaign
- Theater Screenings
- Humanity for Palestine
- Coats for Kids
- Gaza Under Rubble
Business Documentation
Status Reports
- Microsoft Online Services (Office 365 pilot)
- Microsoft Office Online
- Microsoft Project
- Microsoft MVP Program
- Forsaken
- Speechwell
- Real Networks
Process & Workflow
- Microsoft Online Services (Office 365 pilot): web content publishing, customer feedback, content submission, content triage
- Microsoft Office Online: localization and publishing
- Microsoft Project: pseudo-localization, globalization
- Microsoft MVP Program
Business Plans
- Generation S
- How Men Think: The Insider’s Guide
Templates
Legal
- Terms of Service
- Online Forms
- Non-disclosure Agreements (NDA)
- Statement of Work (SOW)
- Independent Contractor Agreements
- Privacy Statements
Financial
- Budget Reporting
- Financial Plans and Forecasts